From our experience, there are a lot of Magento stores left without any kind of adequate support after initial build and expired basic support period from agency or developer that originally built the site.

Various reasons could be the cause of that kind of scenario:

  • Regular after-build support finished and there was no need for additional ongoing support costs at that point in time.
  • The merchant  got unsatisfied with the developed functionality and performance of the site, lost confidence in the previous developer
  • The site was built a long ago, but now needs additional functionality, upgrade or improvement in terms of speed, design, SEO or other changes that would boost the sales and improve the conversion rates.
  • If your web store can be recognized in any of scenarios above, then it is time to get in touch with us and see what we can do to help you improve and optimize your store, and therefore help to increase the sales and achieve your business goals.
  • Except for our regular consulting and development services, we decided to offer something new to our clients to be able to get any needed support quickly and effectively with lowest possible costs and maximum results.

Would you like us to take a look at your online store and provide a quick advice about the things that can improve your sales?

Benefits of our support model:

  • No need to sign the long-term contracts with expensive agencies
  • No need to search for available developers every time support on your store is needed
  • Get support quickly and easily as possible at any time
  • Support without obligations from your side (use support when needed, stop when not)
  • Avoid high costs of hiring onsite developers for support
  • We are here for any advice or consultation

The main reason we are offering this model of support is that we noticed there are many merchants that handle their stores alone without adequate experts help.

When they get to the point asking for help from an expert, sometimes it can be already too late to get the best results without extreme modifications on the store, which could be prevented by having the regular monthly support.

As Magento consultants, our goal is to build a stable and long-term business relationship with our clients by helping you to get best from your online store.

With that said, we promise that we are not offering a sales pitch in disguise. We also promise not to pressure or pester you in any way at all, in fact, if you feel we wasted any second of your time …
… please let us know and we will provide up to 10hrs support for your site completely free of charge.

Please just wait a minute before going any further, you need to be aware that we are unable to help everybody.

We can only be of benefit to the non-optimized stores which have some fixable technical issues, that require the upgrades to the newest version,
or some other doable modifications and improvements.
In the term of support service, we can not help to the stores which have really bad codebase which would rather require rebuild from the scratch then small fixes.

For that kind of scenarios, we can offer to develop the new store from the scratch rather than ongoing support.

Basic eCommerce Support packages:

Ad hoc

Hourly priced service without any additional fixed monthly charges.
Get support quickly whenever required.

Get a quote

Inclusive

Flat rate consulting and development support services up to 20 hr/ month

Get a quote

Extra

Consulting and development support services up to 40 hr/month.

Get a quote

Custom

Custom created packages based on client needs

Get a quote